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What to do if you have Sewer Problems
Any party in the Sewer District who has a sewer problem, such as a blockage or slow drainage, shall be responsible to first contact a local sewer plumber of their choice to investigate the problem. In other words, call a plumber first, not the Sewer District.
The property owner is responsible for all costs and repairs associated with the resolution of any problem that occurs on their privately owned sewers.
If the plumber determines that the trouble is in the municipal sewer system, which is maintained and operated by the District, then the plumber should contact the District’s maintenance personnel who will investigate and make a determination as to responsibility. If the determination is made by District personnel that the problem is indeed to be the responsibility of the District, the plumber costs for that complaint may be paid for by the District.
Property owners are also reminded that all subsurface drainage fixtures must be protected by a backflow preventer, check valve, or shut-off valve to prohibit sewerage backup into these fixtures. This is a requirement of the New York State Building Code and of the Chemung County Sewer Districts. The Sewer Districts, or their agents, are not responsible for backflow of sewerage from the sewers into subsurface drainage fixtures.
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Any questions regarding the policy may be directed to the Administrative Offices of the Chemung County Sewer Districts at (607) 733-2887.
Sanitary Sewer and Storm Sewer Periodic Maintenance